Trust & Privacy

Privacy Policy

Effective Date: March 28, 2026

bidToGig.com ("bidToGig," "we," "our," or "us") is committed to protecting the privacy of individuals who use our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services"). It applies to all users of our platform and complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By accessing or using www.bidtogig.com or our mobile application (together, the "Services") you accept and agree to the Terms of Services of bidToGig's user agreement ("User Agreement"), and acknowledge that your personal data may be collected, used and disclosed in accordance with this Privacy Policy. If you do not agree, please refrain from using our platform.

1. Collection of Personal Information

Information You Provide to Us

We collect personal information that you provide directly to us when registering for an account, posting or responding to gigs, or communicating with us. This includes:

  • Full name, email address, and phone number
  • Mailing address or general service location
  • Profile photos and public bio descriptions
  • Payment information (safely collected and processed by our third-party provider, Stripe)
  • Verification documents and credentials (if choosing to become a vetted Gigger)

Information We Collect Automatically

When you access our Services, we automatically collect technical details, such as:

  • IP address, browser type, and operating system
  • Activity logs, including pages viewed and search queries
  • Location coordinate indicators (if enabled on your mobile device)

Information from Third Parties

We may receive information from identity verification databases, credit bureaus (if executing billing evaluations), background checks, and linked social media accounts if you choose to connect them.

2. Use of Personal Information

We use the data we collect for several essential business and operational purposes:

  • To build, operate, maintain, and secure the bidToGig platform.
  • To enable Posters to post gigs and Giggers to place bids.
  • To process payments safely via escrow accounts.
  • To coordinate communications and notify users about gig updates.
  • To resolve disputes and enforce community standards.
  • To comply with audit obligations, tax filings, and regulatory guidelines.

3. Sharing of Personal Information

We do not sell your personal data. We only share information under strict platform safeguards:

  • With Other Users: When you submit offers or accept gigs, relevant public details (ratings, name, and descriptions) are shared to facilitate cooperation.
  • With Service Providers: Vetted third parties (like Stripe for payments and Google Maps for route calculations) handle tasks on our behalf under data protection agreements.
  • For Legal Compliance: We disclose data if legally required by Canadian court orders, audits, or regulatory compliance reviews.
  • Corporate Reorganization: In the event of a merger, acquisition, or asset sale, user records may be transferred to the successor entity.

4. Cookies and Tracking Technologies

Cookie Usage

We use cookies to keep you logged in, save local configurations (like your preferred city filter), and collect aggregate telemetry. You can block cookies through your browser settings, though doing so may prevent certain platform features from functioning.

5. Data Security

Security Measures

We employ industry-standard encryption protocols (SSL/TLS), firewalls, and credential hashing. While we strive to maintain comprehensive safeguards, no system is entirely impenetrable. We encourage you to use complex passwords and monitor account activity regularly.

6. Your Rights

Under Canadian privacy legislation, including PIPEDA, you hold several rights regarding your data:

  • The right to access and review the personal information we hold about you.
  • The right to correct inaccurate, outdated, or incomplete details.
  • The right to request account deletion and the purging of associated personal records.
  • The right to withdraw consent for secondary marketing emails.

7. Data Retention

We store your data only as long as your account remains active or as required by law (e.g., tax records must be retained for 7 years). Once the retention period ends, the data is securely deleted or anonymized.

8. Children's Privacy

Our Services are restricted to individuals aged 18 or older. If we discover that we have accidentally collected personal details from minors under 18, we will delete the account and purge all associated records immediately.

9. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Significant changes will be announced on the platform or sent to your registered email address. Continued use of bidToGig services after modifications indicates consent to the revised terms.

10. Contact Us

Privacy Officer Contact

If you have inquiries, complaints, or wish to exercise your data rights, please contact our Privacy Officer:

Thank you for trusting bidtogig.com! Your privacy is important to us.